The NHS is 70! - 05/07/2018
We’ve had a fantastic day showing our ongoing support for one of the nation’s most loved institutions on it's 70th birthday. We believe that the most important part of this wonderful organisation, are the people who work within it, whether that be delivering care or supporting those who do. They are without doubt the foundation of the NHS and its greatest asset. They are a wonderful group of caring people who give so much more than they’re ever thanked for. It is an honour and a privilege for Westbury Group Practice to be part of the NHS.
OTC Medicine - 20/06/2018
NHS England has published new prescribing guidance which covers 35 minor, short-term health conditions, which are either ‘self-limiting’ or suitable for ‘self-care’. For these minor, short-term conditions, medicines which are available over the counter (OTC) will no longer be prescribed on the NHS. A list of these items and further information can be found on our prescriptions page.
Over The Counter FAQ OTC Reference Guide
New GP! - 13/06/2018
We have been fortunate enough to recruit a new GP Partner, Dr. Claire Balysz. Dr. Balysz qualified in 1997 in London and also works as an assistant coroner for Wiltshire. Her areas of interest are women's health and mental health. Dr. Balysz will also be undertaking the role of safeguarding lead for the practice. We hope that you will join us in making her feel welcome in her new role.
#choosewell - 03/06/2018
Westbury Group Practice are keen to educate patients about the different services available to NHS patients. By making the right choice at the right time, you can get the best possible treatment through the NHS. Please read the document below to ensure that you are making the right decision about your care. Click here for more information from Wiltshire CCG.
Dr. Judith Jackson - 28/05/2018
It is with deepest sadness that we must announce that Dr. Judith Jackson has left the practice. We hope you will join us in wishing her the very best for the future.
Stay Safe in the Sun! - 14/05/2018
Summer’s almost here and with temperatures starting to soar, Wiltshire Clinical Commissioning Group and Wiltshire Council are supporting Sun Awareness Week (14-20 May) by offering advice to people in Wiltshire on how to stay safe in the sun.
Stay Safe in the Sun - NHS Wiltshire CCG
Hay Fever! - 04/05/2018
Hay fever affects millions of people in the UK and is mainly caused by pollen, and Wiltshire Clinical Commissioning Group is offering advice on how to minimise the symptoms for people who suffer from the condition. Read the press release from Wiltshire CCG below.
Hayfever - NHS Wiltshire CCG
New ECG Machine! - 25/04/2018
We recently received a donation of £1000 in the will of patient who sadly passed away earlier this year. We've put the funds towards the purchase of another ECG machine for our HCAs and nurses at the practice.The ECG machine records the activity of the heart and allows a doctor to gather information about the structure and function of the cardiac muscles. This new equipment enables us to see more patients who need to be examined and will improve the service we offer to our patients.
Smokefree! - 29/03/2018
‘Stub it out’. That’s the message to smokers as all NHS sites across B&NES, Swindon and Wiltshire begin their nine month countdown to become completely smoke free From Tuesday 1st January 2019 all NHS sites and services across Bath & North East Somerset, Swindon and Wiltshire will be smoke free.
Our sites are already smoke free. Want to see the press release? Click here.
Choose The Right Service! - 15/03/2018
Missed Appointments! - 06/03/2018
Since the weekend 24 patients have failed to attend their appointments with us. This means that in the last two days 5 hours 50 minutes of clinical time was wasted. We do our best to remind our patients of their appointments and would appreciate it if you could let us know when your appointment is no longer needed. We give our patients the opportunity to cancel appointments 24/7 using our dedicated cancellation line which means that they do not have to wait in the telephone queue.
PPG Meeting Dates - 02/02/2018
The meeting dates for our Patient Participation Group have been announced! Want to know more about the group? Click here.
Tuesday 20th February 2018 - 18:30 (AGM)
Tuesday 5th June 2018 - 18:30
Tuesday 4th September 2018 - 18:30
Tuesday 4th December 2018 - 18:30
POD Frequently Asked Questions - 28/11/2017
NHS Wiltshire CCG has published the answers to some commonly asked questions, read the questions here.
No Worries! Clinics - 13/10/2017
From the 1st of November our No Worries clinic will no longer be a drop-in service, if you require a No Worries appointment (a sexual health service for under 25 year olds) you will need to book an appointment. The criteria for No Worries is:
An appointment within 24 Hours for pregnancy testing.
An appointment within 24 hours for emergency contraception.
An appointment within 48 hours for a positive chlamydia result.
If you require sexual health advice, this will also be by appointment. If you have any questions regarding the change in this service, please speak to a member of the reception team who will be happy to advise you on your options.
Patient Survey 2017 - 09/10/2017
A patient survey was conducted in the month of July 2017. Members from our PPG helped by attending the surgery and encouraging patients to complete the questions. A total of 483 responses were received, this was an increase from last year by 75 patients. See our plan of action below.
Patient Survey 2017 Action Plan
Times Are Changing - 18/08/2017
“When I moved to Westbury forty five years ago, if I was ill, I was always seen by a doctor at the surgery or visited at home. Now, in 2017, there are many highly trained clinicians who support the doctors in their work. This flyer has been put together to explain the roles of those people and why you may be given an appointment with them rather than a GP.”
Shelagh Carpenter – WGP Patient Participation Group Chair
Times Are Changing
Wiltshire POD (Prescription Ordering Direct) - 18/07/2017
We are introducing Prescription Ordering Direct (POD) for our patients, providing an easy way to order repeat prescriptions that will also help to reduce the £2.7 million wasted on unused medication in Wiltshire each year. You can call and request your prescription from the comfort of your own home, removing the need to go in to your GP Surgery or Pharmacy. Westbury Group Practice will be implementing this service on the 1st of August 2017.
Click here for more information about the POD.