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We're sorry to hear that you would like to make a formal complaint. At Westbury Group Practice, we take all complaints very seriously, and will do everything we can to fix anything you're unhappy with as quickly and effectively as possible. All complaints should be presented in writing and directed to Marie Strachan, Deputy Practice Manager. Please see the leaflet for more information.

Complaints Leaflet - May 2018

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website